Privacy Policy
Effective Date: January 1, 2023
Website Name: casakamandadr.com
Website URL: http://www.casakamandadr.com
Company/Owner Name: The Solomon Group
Contact Email: messages@casakamandadr.com
- Introduction
Welcome to casakamandadr.com. We respect your privacy and are committed to protecting the personal data of our guests, property owners, and website visitors. Because we welcome guests from all over the world, we design our privacy practices to comply with global data protection standards, including the EU General Data Protection Regulation (GDPR) and applicable US state privacy laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website http://www.casakamandadr.com, use our booking services, or stay at our properties. - Information We Collect
We collect information that you voluntarily provide to us, as well as data gathered automatically when you browse our site or visit our physical properties.
• Booking and Inquiry Information: When you book a property or send an inquiry, we collect your full name, email address, phone number, billing address, check-in/check-out dates, and the number of guests.
• Payment Data: All online payments are securely processed by our third-party payment processors. We do not directly store your credit card numbers or financial passwords on our servers.
• Identity Verification: To comply with local short-term rental laws, prevent fraud, and verify guest identity, we may collect a government-issued ID or passport information prior to check-in.
• Property Property Security Data: For the safety of our guests and the security of our properties, we utilize physical security measures including perimeter fencing, controlled access gates, and external smart security cameras (e.g., Ring cameras). Please note that these cameras only monitor external public/semi-public spaces (such as driveways, entrances, and perimeters) and do not monitor any private interior spaces.
• Automatically Collected Data: Your IP address, device type, browser information, pages visited, and booking search history are automatically logged via cookies and similar technologies. - How We Use Your Information
We use your data to provide a seamless vacation rental experience, specifically to:
• Process, confirm, and manage your property bookings via our booking management platform, Villagio.
• Communicate booking confirmations, arrival/check-in instructions, and customer service updates.
• Verify your identity to ensure property safety and comply with local regulations.
• Ensure the safety and security of guests, staff, and the physical property through external monitoring and secure perimeter gates.
• Send you optional marketing emails about seasonal promotions or new listings (which you can opt out of at any time).
• Improve our website functionality, search features, and user experience. - How We Share Your Information
We do not sell your personal data. We only share your information with third parties in the following necessary scenarios:
• Software and Service Providers: We share your booking information with Villagio, our booking management platform, to sync calendars and manage your stay. We also share data with trusted service providers who handle our payment processing, website hosting, and communication distribution.
• Property Managers/Hosts: If you are booking a managed property, your contact details and guest count are shared with the on-site property manager or host to facilitate your check-in and stay.
• Legal Compliance: We may disclose your information to law enforcement, tax authorities, or local government agencies if required by law, local short-term rental regulations, or subpoena. - International Data Transfers
As we accept bookings from guests worldwide, your personal data may be transferred to, stored, and processed in countries outside of your home country (including the United States). We ensure that appropriate safeguards are in place to protect your data in accordance with global privacy standard practices. - Cookies and Tracking
We use cookies to keep track of your search criteria, remember your booking dates as you navigate the site, and analyze web traffic. You can choose to disable cookies through your browser settings, but doing so may limit your ability to complete a booking on our website. - Data Security and Retention
We implement industry-standard technical and organizational security measures to safeguard your personal data against unauthorized access. We retain your booking information only for as long as necessary to fulfill the purposes outlined in this policy, comply with financial auditing, or meet legal retention requirements. - Your Privacy Rights (GDPR & Global Rights)
Depending on your residency (such as the European Union or certain US states), you have specific rights regarding your personal data. These may include the right to:
• Request access to the personal data we hold about you.
• Request that we correct inaccurate or incomplete data.
• Request the erasure of your personal data (“the right to be forgotten”), subject to our legal retention requirements.
• Restrict or object to the processing of your data.
• Data portability to transfer your data to another provider.
To exercise any of these rights, please contact us at messages@casakamandadr.com. We will respond to your request within the legally mandated timeframe. - Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational or regulatory changes. The “Effective Date” at the top of this page will indicate when the latest changes were made. - Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your booking data is handled, please contact us at:
• Email: messages@casakamanda.com
Furnished Apartments in Zona Colonial, Santo Domingo
Average rating: 0 reviews